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It’s essential you find training that’s right for you.
The following ‘learner profiles’ match the type of job with its general tasks and responsibilities.
The list below identifies training most suited to developing particular roles.
Learner Profile: Catering Manager
Task and responsibilities include:
- Menu planning
- Food costing and accounts including budgeting, staff wages and timesheets
- Stock control
- Counting cash and accounting, handling bank takings (which may involve dealing with the finance department)
- Customer liaison
- Attending PTA/Governor meetings as required
- Responsibility for Hazard Analysis Critical Control Points (HACCP)
- First aid
- Purchasing, negotiating contracts, dealing with suppliers
- Health and safety
- Recruitment and staff appraisal
- Monitoring of nutritional guidelines.
Training opportunities:
- Intermediate/advanced hygiene certificate
- Basic IT
- Nutrition awareness up to NVQ Level 3
- First aid
- Introduction to management (National Examining Board in Supervisory Management or NEBSM).
Learner Profile: Head Cook/Chef
Tasks and responsibilities include:
- Food preparation
- Cooking and serving
- Organising, directing and implementing resources
- Financial control and administration of quality control
- Staffing/personnel and customer liaison.
Training opportunities:
- Food safety to Level 2
- Health and safety
- Healthy eating
- Customer focus
- The Institute of Leadership and Management (ILM)
- Professional cookery NVQ Level 2/3
- Manual handling
Career development opportunities:
- Nutrition/healthy eating
- Management/supervisory
- Resource management
- Customer care
- Higher level of craft skills
Learner Profile: Assistant Cook
Tasks and responsibilities include:
- Responsible to the catering manager when assisting with food preparation
- Cooking, serving and general cleaning duties
- Handling cash when required
- Completing necessary records, stock-taking, deliveries and delivery notes
- Deputising during the catering manager’s absence.
Training opportunities:
- NVQ Level 3 or equivalent
- Food safety to Level 2
- Health and safety
- Healthy eating
- Customer focus
- Supervisory management
- Menu planning
- Preparing meals for dining centres
- Ordering food
- Computer skills
- Customer care
- Cashless systems
- Nutrition and healthy eating
Learner Profile: Kitchen Assistant
Tasks and responsibilities include:
- Sandwich provision
- Salad making
- Setting up and cleaning dining room
- Washing up, serving customers, cleaning kitchen and stores
- Preparing and cooking food
- Serving on tills
- Rotating kitchen tasks to become proficient at all jobs
Training opportunities:
- Basic hygiene certificate (required)
- Serving and transporting meals
- Food safety
- Health and safety
- Customer care
Learner Profile: Bursar
In some schools the bursar has a management role towards the catering staff.
Tasks and responsibilities include:
- Producing staff contracts, job descriptions and appraisals
- Having the final decision about training
- Keeping abreast of legislation on food provision
- Keeping kitchen staff informed of legislation and ensuring that staff follow national nutritional guidelines.
Training opportunities:
- Management
- Member of the Bursars’ Association
- Contract/financial knowledge
- Hygiene
- Health and safety